Returns & Refund Policy

Return Eligibility

We accept returns for eligible items within 30 days of delivery.

• Items must be unused and in their original condition.
• Original packaging should be included.
• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Certain items may not be eligible for return due to their nature or condition, including:

• Items showing signs of use or damage not caused by shipping
• Items returned without original packaging
• Items returned after the return window has passed

How to Start a Return

1. Contact us at info@evotonellc.cpm with your order number and reason for return.
2. Our support team will review your request and provide return instructions if the item is eligible.
3. Please do not send items back without authorization, as they may not be accepted.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.

We recommend using a trackable shipping method, as we are not responsible for items lost during return transit.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds are issued to the original payment method.
• Refund processing may take 5–10 business days after approval.
• Original shipping charges are non-refundable unless required by law.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Include your order number and clear photos of the issue so we can assist you promptly.

Contact Information

If you have any questions about returns or refunds, please contact us using the details below.

This Returns & Refund Policy may be updated at any time. Changes will apply to orders placed after the updated date.