Warranty Information

Limited Warranty Coverage

EVOTONE LLC provides a 30-day limited warranty from the date of delivery for products purchased directly from our website. This warranty covers manufacturing defects and items that arrive damaged or defective under normal household use.

If your item has a covered issue within the warranty period, we will review the request and, where appropriate, offer a replacement, refund, or another solution at our discretion.

What Is Covered

• Manufacturing defects in materials or workmanship
• Items received damaged (shipping damage)
• Items received defective or not functioning as intended under normal household use

What Is Not Covered

This limited warranty does not cover:

• Normal wear and tear (including gradual wear of bristles, pads, or fibers)
• Damage caused by misuse, improper care, accidents, or modifications
• Cosmetic issues that do not affect functionality
• Issues caused by using tools on surfaces not recommended or in ways not intended
• Products purchased from third-party sellers or marketplaces (their policies may apply)

How to Request Warranty Support

To request warranty support, please email us within the warranty period and include:

• Your order number
• The email address used at checkout
• A short description of the issue
• Clear photos of the product and the problem (and packaging if shipping damage)

Email us at: info@evotonellc.cpm

Resolution Timeline

After we receive your request and supporting information, we typically respond within 1–2 business days. Resolution time can vary depending on the issue and the type of solution offered (replacement, refund, or other support).

Contact

If you have questions about warranty coverage, contact us:

This Warranty Information page is provided for customer guidance and may be updated at any time. This policy does not affect any rights you may have under applicable law.